Terms & Conditions - KRABZI International

Introduction
Data We Collect
How We Use Data
Data Sharing
Data Protection
Cookies
Your Rights
Children's Privacy
International Transfers
Policy Changes
Contact Us

Your Privacy Matters

At KRABZI International , we are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

GDPR & CCPA Compliant: We adhere to international privacy standards including GDPR and CCPA regulations.

Introduction & Scope

This Privacy Policy applies to all information collected through our website (www.krabzi.com), services, and any related applications.

What This Policy Covers:

Personal information you provide to us
Information collected automatically when you use our services
Information from third parties
How we use and protect your information
Your privacy rights and choices

What This Policy Does Not Cover:

Third-party websites linked from our site
Information collected by third-party services we use
Information you share publicly on social media

Information We Collect

We collect several types of information from and about users of our services:

Personal Information

Name and contact details
Email address
Phone number
Company information
Job title

Business Information

Project requirements
Business goals
Budget information
Service preferences

Technical Information

IP address
Browser type
Device information
Usage data

Communication Data

Emails and messages
Support tickets
Feedback and reviews
Survey responses

How We Collect Information:

Directly from you when you provide it
Automatically as you navigate our website
From third parties (with your consent)
Through cookies and tracking technologies

How We Use Your Information

We use the information we collect for various business purposes:

Service Delivery

To provide, maintain, and improve our services

Customer Support

To respond to your inquiries and provide support

Business Operations

To manage our business and analyze performance

Marketing

To send promotional materials (with your consent)

Security

To protect against fraud and ensure security

Legal Compliance

To comply with legal obligations and regulations

Legal Basis for Processing (GDPR):

Consent: You have given permission
Contract: Necessary to fulfill our agreement
Legal Obligation: Required by law
Legitimate Interest: For our legitimate business interests

Information Sharing & Disclosure

We may share your information in the following circumstances:

We Do Not Sell Your Data: KRABZI International does not sell, rent, or trade your personal information to third parties for marketing purposes.

Data Security & Protection

We implement appropriate technical and organizational measures to protect your personal information:

Encryption

Data transmission using SSL/TLS encryption

Access Controls

Strict access controls and authentication

Secure Storage

Data stored on secure servers with backups

Employee Training

Regular privacy and security training for staff

Security Notice:

While we strive to protect your information, no security system is impenetrable. We cannot guarantee the absolute security of your data.

Data Breach Response:

In the event of a data breach, we will notify affected users and authorities as required by law within 72 hours of discovery.

Cookies & Tracking Technologies

We use cookies and similar technologies to enhance your experience:

Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

Right to Access

Request copies of your personal data

Right to Rectification

Request correction of inaccurate data

Right to Erasure

Request deletion of your personal data

Right to Restrict

Request restriction of processing

Right to Portability

Request transfer of your data

Right to Object

Object to processing of your data

How to Exercise Your Rights:

To exercise any of these rights, please contact us at privacy@krabzi.com. We will respond within 30 days.

Verification Required:

We may need to verify your identity before processing certain requests to protect your privacy.

Children's Privacy

Our Services Are Not for Children

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.

Parental Controls:

If you believe we have collected information from a child under 18, please contact us immediately so we can take appropriate action.

International Data Transfers

As a global company, we may transfer your information outside your country of residence:

Transfer Locations

Data may be transferred to and processed in Nepal and other countries where we operate.

Protection Measures

We use standard contractual clauses and other safeguards to protect transferred data.

Legal Framework

Transfers comply with GDPR requirements for international data transfers.

Changes to This Policy

Policy Updates

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements.

Notification of Changes

We will notify you of material changes through email or prominent notice on our website.

Staying Informed

We encourage you to review this policy periodically. The "Last Updated" date at the top indicates when changes were made.

Contact Us

Privacy Contact

For privacy-related questions or to exercise your rights, contact our Privacy Team:

Email: privacy@krabzi.com

Phone: +977 9813044206

Mail: KRABZI International , Privacy Department, Kathmandu, Nepal

Complaint Procedure

If you have concerns about our privacy practices, you may file a complaint with your local data protection authority.

Privacy Policy

Table of Contents

Your Privacy Matters

Introduction & Scope

What This Policy Covers:

What This Policy Does Not Cover:

Information We Collect

Personal Information

Business Information

Technical Information

Communication Data

How We Collect Information:

How We Use Your Information

Service Delivery

Customer Support

Business Operations

Marketing

Security

Legal Compliance

Legal Basis for Processing (GDPR):

Information Sharing & Disclosure

Data Security & Protection

Encryption

Access Controls

Secure Storage

Employee Training

Security Notice:

Data Breach Response:

Cookies & Tracking Technologies

Essential Cookies

Analytics Cookies

Marketing Cookies

Preference Cookies

Cookie Controls:

Your Privacy Rights

Right to Access

Right to Rectification

Right to Erasure

Right to Restrict

Right to Portability

Right to Object

How to Exercise Your Rights:

Verification Required:

Children's Privacy

Our Services Are Not for Children

Parental Controls:

International Data Transfers

Transfer Locations

Protection Measures

Legal Framework

Changes to This Policy

Policy Updates

Notification of Changes

Staying Informed

Contact Us

Privacy Contact

Complaint Procedure

Cookie Preferences